[SOLUTION] Adobe Flash updater with Internet Explorer Script Error

A client was trying to update Adobe Flash to 11.4 (down with Adobe and their rage-inducing update policy), but she got a pop-up windows in the final phase of the update:

Internet Explorer Script Error

An error has occurred in the script on this page.

Line: 1

Char: 18292

Error: Object expected

Code: 0

URL: http://127.0.0.1:1821/app/_js/index.js

What this means — I don’t know. But here is how I worked around it – visit this page:

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

On this question in the Adobe help there is a download link for Flash Player for ActiveX. I ran that and it updated fine.

Please comment if this did or didn’t help.

 

9 replies
  1. Russ
    Russ says:

    Thank You very much. I have been working with this problem for days and just found your solution, tried it, and IT WORKED!!!!!

  2. Richard
    Richard says:

    The recommendation to download the Flash Player for ActiveX is the only solution that has worked & I have spent hours every day for nearly a week trying to solve this problem. Every other solution stopped prior to finish. The Adobe site and suggestions are a waste of time. FYI the script error code I had were:
    Line 1, Character 12948, Error Object expected,
    Code ), URL http://127/0.0.1:1807/app/-is/adobe.js
    Thank you for this recommendation.

  3. Peggy
    Peggy says:

    This worked. Thank you so much. I’ve tried installing several times and always get the script error. It wasn’t until tonight I did a search for script error when installing. Your post did the trick!

  4. Beth
    Beth says:

    Thank you Thank You Thank You!!! I have had this problem for about 3 weeks. Tried their uninstall instructions and got nowhere. Edited registry, removed folders, etc! I have a 2003 Dell that I am trying to nurse for a few more months. Am running XP Professional. I sell on eBay and could not get IE to allow me to upload photos, etc. Going to give it a try now! I seriously did not want to reformat this new drive I put in in April. Thanks!

  5. Missy
    Missy says:

    Thank you so much. This resolved my issues. I installed it about dozen times and I kept getting the script error.

  6. carl
    carl says:

    Thank you. Like all the others here I had the same problem with a script error. Typically tried all the suggestions (apart from the one above)to no avail. Problem with the adobe page is that it doesn’t give any suggestions for script errors. Downloaded the flashplayer for activeX and it seems to have worked now. Thanks again.

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