[SOLUTION] Outlook 2000 opens, then closes; won’t stay open!

My Outlook 2000 would not stay open today!  I would open it, but it would immediately disappear and close.  Each time I open it, it keeps closing. I found the reason, which is iTunes 10, and the solution which did work for me:

iTunes will sync with Microsoft Outlook 2003, Microsoft Outlook 2007, or Microsoft Outlook 2010. If you use Microsoft Outlook 2000, you can resolve this issue by renaming the “OutlookChangeNotifierAddIn.dll” file. This file can be renamed however you choose, and is found in the following default location depending on your operating system:

* Windows XP, Windows Vista (32-bit) or Windows 7 (32-bit):
o C:\Program Files\Common Files\Apple\Mobile Device Support\OutlookChangeNotifierAddIn.dll
* Windows Vista (64-bit) or Windows 7 (64-bit):
o C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\OutlookChangeNotifierAddIn.dll

If you install Microsoft Outlook 2003, Microsoft Outlook 2007, or Microsoft Outlook 2010 after renaming this file, you may need to reinstall iTunes 10 before being able to sync Contacts, Calendars, email account information, or Notes.

I renamed it OutlookChangeNotifierAddIn – problem file.dll

For those of you having difficulty finding the file, find a find to get to the C: drive.  For Windows XP, it is My Computer.  For Vista or Windows 7, look for “Computer”.  Once you find C: and double-click it, double-click the Program Files folder (for 32-bit systems), and so on, following the paths listed above.  Searching for the file will probably be tough to make work.

Thanks AndyKarting: http://discussions.info.apple.com/message.jspa?messageID=12247384#12247384

[UPDATE 10/1/10] I just updated to iTunes 10.0.1 and it happened all over again!  The fix worked again…

54 replies
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  1. Ben says:

    Appears I’m having the same issue. Only problem is when I go to find the file as instructed above, i don’t have the OutlookChangeNotifierAddIn.dll file. Any suggestions?

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